Cancel Orders

How to cancel orders? Which orders can be canceled

  • Orders in Processing can only be canceled if the team has not started fulfilling them.
  • In the OMS dashboard, as long as orders are under Shipped, you cannot cancel them. You can only cancel orders in status of Ready , Processing and Hold.

To cancel orders, you can click the button " Cancel" which is in the column of Action. Then the orders will shows 

For cancelled order, you also can Return to ready if you want to ship it later