---
title: Orders & Shipments | Help Center
description: Orders & Shipments
---

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1. [Help Center](https://support.nextsmartship.com/)
2. [Orders & Shipments](https://support.nextsmartship.com/orders-shipments)

# Orders & Shipments

## Lost and Damaged Shipments

- [File Claims and Refund Requests](https://support.nextsmartship.com/file-claims-and-refund-requests)
- [Lost in Transit Policies](https://support.nextsmartship.com/lost-in-transit-policies)

## Action on Order

- [Add Insurance to Shipments](https://support.nextsmartship.com/add-insurance-to-shipments)
- [Cancel Orders](https://support.nextsmartship.com/cancel-orders)
- [Custom Packaging Service](https://support.nextsmartship.com/custom-packaging)
- [How to Create Orders In OMS By Single/Batch?](https://support.nextsmartship.com/how-to-create-orders-in-oms-by-single/batch)
- [How To Sync Tracking Information To My Shopify Store](https://support.nextsmartship.com/how-to-sync-tracking-information-to-my-shopify-store)

## General Information

- [How Long Does It Take To Ship Out My Orders?](https://support.nextsmartship.com/how-long-does-it-take-to-ship-out-my-orders)
- [Orders proceed](https://support.nextsmartship.com/review-orders)
- [Where Can I Find Tracking Information For My Orders?](https://support.nextsmartship.com/where-can-i-find-tracking-information-for-my-orders)
- [Check Order Status](https://support.nextsmartship.com/check-order-status-1)
- [How Is My Order Packaged?](https://support.nextsmartship.com/how-is-my-order-packaged)
- [How to Sync Orders From My Shopify Store?](https://support.nextsmartship.com/how-to-sync-orders-from-my-shopify-store-1)
- [Dimensional Weight](https://support.nextsmartship.com/dimensional-weight)
- [When Can I Get Tracking Information After Orders Shipped?](https://support.nextsmartship.com/when-can-i-get-tracking-information-after-orders-shipped)

See less ▼

- [Get Started](https://support.nextsmartship.com/get-started#main-content)

    - [General Information](https://support.nextsmartship.com/get-started#general-information)
- [Integration & API](https://support.nextsmartship.com/integration-api#main-content)

    - [Integration with Shopify](https://support.nextsmartship.com/integration-api#integration-with-shopify)
- [Inventory & Products](https://support.nextsmartship.com/inventory-products#main-content)

    - [Products & Product Details](https://support.nextsmartship.com/inventory-products#products-product-details)
    - [Inventory Items](https://support.nextsmartship.com/inventory-products#inventory-items)
    - [WRO (Warehouse Receiving Orders)](https://support.nextsmartship.com/inventory-products#wro-warehouse-receiving-orders)
- [Orders & Shipments](https://support.nextsmartship.com/orders-shipments#main-content)

    - [Lost and Damaged Shipments](https://support.nextsmartship.com/orders-shipments#lost-and-damaged-shipments)
    - [Action on Order](https://support.nextsmartship.com/orders-shipments#action-on-order)
    - [General Information](https://support.nextsmartship.com/orders-shipments#general-information)
- [Pricing](https://support.nextsmartship.com/pricing#main-content)

    - [Pricing](https://support.nextsmartship.com/pricing#pricing)
    - [Billing](https://support.nextsmartship.com/pricing#billing)
- [FAQ](https://support.nextsmartship.com/faq#main-content)

    - [Order Issues](https://support.nextsmartship.com/faq#order-issues)

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